Frequently Asked Questions

Find quick answers to your most common questions.

How do I book a transfer?

You can easily book your transfer online through our website or by contacting our customer service team.

Can I cancel my reservation?

Yes, you can cancel your reservation up to 72 hours before the scheduled pickup time without any charges, and within 7 days after the reservation date.

What payment methods are accepted?

We accept credit cards, bank transfers, and payment at the time of transfer.

Is there an extra charge for delayed flights?

No, we monitor your flight status and adjust pickup times accordingly at no additional cost.